Hi, I'm Morgan.

I am a user designer

who believes in building trust
with users through education.

who believes in building trust with
users through education.

Unfortunately, due to spam, I have removed direct contact through my site. 

Please feel free to reach out to me on LinkedIn or use my email that is listed on my resume.

Portfolio

A work in progress, but work nonetheless.

About Me

UX/UI designer, Youtuber, jiujiteira, and–like most designers–a caffeine addict.

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My Story

I graduated from Ramapo College of New Jersey in 2020 (lucky me, right?) with a degree in International Business. When the pandemic hit, I was in a marketing assistant role and was furloughed. I took this as an opportunity to explore the aspects of marketing that I did and did not like by taking on unpaid apprenticeships & consultations.

Through a free consultation, I was offered a digital strategy role at a lovely small business that essentially allowed me to pinpoint what digital problems needed to be solved and take the reins.

This is when I fell in love with UX/UI design.

In November of 2020, I left my digital strategy role and attended CareerFoundry’s UX Design bootcamp. My passion for UX was solidified. I committed to the community by sharing my journey and advice with others on Youtube and Medium.

I graduated from CareerFoundry in late April of 2021, and am excited to work in the field.

Thank you for visiting!

Feel free to reach out & connect through social media.

Project Overview

Jargonaut is a community-based language learning app that I designed for my Intro to UX course at CareerFoundry. Users are able to learn to ‘speak like a local’ about topics that interest them by connecting and communicating with native speakers of their desired language.

Role: UX/UI designer

Duration: 2 weeks

Prompt

Create an app to empower people to learn new vocabulary.

The Process: Competitive Research

To better understand the products that are already on the market, I downloaded 3 vocabulary apps: Magoosh Vocabulary Builder, Atlas English, and Cram.

After going through the apps, I determined their strengths and weaknesses. 

The Process:
User Research

I conducted 3 user interviews to better understand the positive and negative experiences that people have had while trying to learn new vocabulary. 

Interview Questions

  1.  When was the last time you tried to learn a new language or vocabulary? For how long?
  2.  If you are no longer learning a language, what made you stop? If you are still learning, what is motivating you?
  3.  What were your learning methods? How much time did you spend studying per week?
  4.  Do you find your methods to be effective? If so, why? If not, why not?
  5.  Can you tell me more about a negative experience you have had learning new vocabulary or a new language?
  6.  Can you tell me more about a positive experience you have had learning new vocabulary or a new language?
  7.  Have you ever used or considered using an app to learn vocabulary or a new language? If so, what was your experience? If not, what is deterring you?

Key Findings

Through my interviews I found that when users are trying to learn a new language, they care most about conversational learning. They want to be able to speak with native speakers, rather than memorizing words an phrases. 

The Process:
Primary Persona

Taking the information from my user interviews, I was able to create a primary persona: Zach. 

The Process:
User Flows & Task Analyses

It’s time to identify the main tasks that my primary persona will need to accomplish his goals. Below is a visualization of how I expect my persona to move through the “information space” of my application utilizing user flows and task analyses.

Task 1

Post a question to the community forum

“Trying to find out how to say things and having it not match up with Google Translate was really annoying.” -User 2

In her user interview, User 2 mentioned how conversational learning (desired by all of my interviewees) is difficult, especially because it doesn’t always line up with what Google Translate says. I think that a community forum feature in the app will be useful to users, as native speakers can respond to questions and give accurate translations. The top-voted answer will be pinned to the top of the comments.

Task 2

Take the Study Buddy quiz and show your matches

“Talking to friends that speak other languages [was a positive experience].” -User 1

“Talking to actual people in their native language and having them understand you has to be one of the coolest moments when learning a language.” -User 3

In all of the user interviews it was stated that speaking to a native speaker created a positive experience when learning a new language. I believe that creating a feature that allows native speakers of different languages to connect and help each other learn will lead to users being more motivated to learn, as well as enhance their education. For example, an English speaker learning Portuguese and a Portuguese speaker learning English who are both interested in jiu jitsu could become ‘study buddies’ and tutor one another.

The Process:
Wireframing & Prototyping

Now that we’ve identified a persona, problem, and the primary tasks necessary to reach a potential solution, it is time to develop low-fidelity wireframes. For this portion, I used hand-drawn wireframes and turned them into prototypes using Marvel.

The Process:
Usability Testing

By conducting usability tests, I was able to refine my app. Many flaws were exposed, and major changes were made based on user feedback. The users were asked complete four scenario-based tasks that would test the main features of the app, and were encouraged to make suggestions.  

Scope

Testing the usability of Jargonaut, a community-based language learning app using a low-fidelity prototype.

Equipment

The participants used their own devices through Marvel. They were not recorded. Notes were taken with pen and paper.

Metrics

I used Jakob Nielsen’s error severity rating scale.

Direct Tasks

1. Add a post to the social page.

2. Create a Study Buddy profile and show your matches.

3. Add a new flashcard set to ‘Your Flashcards’.

4. Challenge someone to an Anagrams review game via text message

Scenario Tasks

  1. You saw an Instagram post from your favorite Brazilian Jiu Jitsu athlete that was written in Portuguese, you put it through Google Translate but it doesn’t quite make sense. Ask the Jargonaut community what that post says.
  2. You’re using the Jargonaut app and want to make sure that the Portuguese phrases that you are learning can be used conversationally in Brazil. You decide that you want to talk to a native speaker through the Study Buddy feature to help answer your questions.
  3. You have been studying beginner-level flashcards to learn Portuguese, and decide that you are ready to move on and learn from a Brazilian-specific set. You want to find a new flashcard set and add it to your collection.
  4. You have studied your flashcards and feel up to the challenge of playing someone in the ‘Anagrams’ review game. You want invite your friend, Amy Adams, who does not have Jargonaut to play with you.

Storytelling

Below is a video presentation to showcase the work I’ve done throughout the course to design this app.